FREE SHIPPING TO THE US AND CANADA
Free Shipping to the US and Canada
All in stock items ship within 2 business days. We will email you a tracking number.
* We offer free Fedex ground shipping on all domestic US and Canada orders. Offer valid only for orders shipping to the continental United States and Canadian Provinces.
International Shipping
We ship worldwide. Shipping cost will vary depending on the size and weight of your order. For international shipping, email us at help@babylonrugs.com
Expedited Shipping
For expedited shipping, email us at help@babylonrugs.com
Returns*
If you are not completely satisfied with your purchase, we will gladly accept a return within up to 10 days after receiving your shipment. We will send you a prepaid return label (Continental United States and Canadian provinces only). The rug must be in the original condition, unused, and repackaged. We reserve the right to refuse returns or exchanges of any items that are not in the original condition due to damage or misuse. After the rug is inspected and approved for a refund, we will issue a credit for the full purchase price, minus return shipping. Please email us at help@babylonrugs.com to get your return started.
* Rug pads are not returnable.
Orders
Please contact us at help@babylonrugs.com for any questions in regards to your current or past orders.
Delivery Times
Orders are processed within 2 business days and most of them will typically take 2-7 business days to arrive.
Alaska, Puerto Rico and Hawaii orders will take up to 10 days.
International deliveries can take anywhere from 7-15 days.
Shipping Carriers
We ship all of our rugs via Fedex ground shipping. Expedited shipping options are available for an additional cost (rate calculated by Fedex).
Sales Tax
We have operations in the US and Canada. Orders to New York addresses are charged a 8% sales tax fee. GST and PST are added to Canadian orders.